How do I downgrade my subscription (Wix)?

Note the following instructions apply only if you have installed the Socital App on your Wix site.

Step 1 Cancel your Socital App subscription in Wix

Unfortunately Wix does not support downgrading your paid Socital App plan.
You must first cancel your Socital App subscription from your Wix account. See the Wix help article here.

Once you have canceled auto renew of your Socital App Subscription in Wix, your paid subscription will be cancelled at the end of the billing term. Note that this is how Wix billing works.
When your paid Socital subscription is cancelled at the end of the billing term, your Socital account will be downgraded to the free plan.

Step 2 Buy a new paid Socital plan

When your paid Socital subscription is cancelled by Wix and downgraded to the free plan by Socital, you can log into your Socital account and buy the Socital plan of your preference.

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